Tyler Norris, CEO of Well Being Trust; Eshauna Smith, CEO of the Urban Alliance; Lisa Fitzpatrick, Senior Medical Director of the DC Department of Health Care Finance; and Scott Kleiman, Program Director for the Harvard Kennedy School Government Performance Lab, each offer their perspective on what a shift towards outcomes has meant for their work and what still needs to change to get better results. Ian Galloway, Director of the Center for Community Development Investments at the Federal Reserve Bank of San Francisco, moderates (video, 1:06:50).
Related
Orienting toward Outcomes, Explained
An Introduction to Outcomes and Why They Matter
Results: A North Star for Policymakers